Avoid violent encounters at work: 4 expert tips to safely handle a person in distress
Workplace violence is on the rise. Prepare your employees to safely handle a person in crisis with these expert tips.
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Violence & Harassment
Browse through our resources below to access information on how to keep your workplace and workers free of violence and harassment.
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Respond to crime and violence in your retail business with this free guide
Ontario businesses are facing a significant surge in retail crime, violence, and harassment. Learn how to protect your workplace and team with a new comprehensive guide.
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Retail theft and violence: 6 ways to keep your staff and business safe
A sharp rise in retail theft and associated violence is affecting the profitability of retail stores, and the health and safety of workers and customers. Get tips to protect your business and workers.
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Safety Tips: What action can employees take to de-escalate a situation with a violent customer?
Do your staff know how to react to an angry customer? Having the skills to de-escalate a potentially violent situation is vital to keeping workers safe. Watch this video for tips on training employees
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Help make your business less vulnerable to crime and keep customers and staff safe
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Safety Connection | Not Part of The Job Protecting Workers from Violence and Harassment
Social service workers are at an increased risk of violence and harassment due to the public nature of their work and the challenging circumstances faced by those they support. They often deal with in
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Workplace violence prevention: How to meet legal requirements and protect your team
Learn how Ontario employers can meet violence and harassment requirements under the OHSA and get tips to build an effective prevention program.
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New Training! Learn how to stay aware, analyze & de-escalate situations
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Incident investigation vs debrief? How they differ and why both matter
Witnessing a traumatic incident at work can affect employees’ mental and physical health, as well as their work performance. How can you help them?
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Developing Workplace Violence and Harassment Policies and Programs
This toolbox provides supports for employers in the development of workplace violence and harassment policies and programs.
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Small Biz Safety Podcast Episode 40 | Respond to crime and violence in your retail business
In this episode learn tips on how you can protect your workplace and team with a new comprehensive guide on retail safety.
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Security Guards in Industry: Risks, Hazards and Solutions
Explore the top seven hazards and risks present in the security guard industry and easily find solutions to these challenges with this free toolkit.
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Learn about Workplace Violence, its Consequences & Preventive Measures
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Selling alcohol in your grocery or convenience store? 7 tips to keep staff safe
Grocery and convenience stores that are gearing up to sell alcohol in the coming months also need to prepare for possible impacts to the health and safety of staff. Get tips on how to prepare.
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Safety Tips: Should workplaces have a violence and harassment policy/program?
Did you know Ontario businesses are required to have a violence and harassment policy/program under the Occupational Health and Safety Act? Watch this video for info on what to include in your policy.
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Hiring a security guard? Here’s what you need to know
Before hiring security guards to protect your business, find out what employers need to do to prepare and protect them.
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De-escalating high-stress situations at work: 4 stages to aggression, 4 responses
No matter who is displaying the aggressive behaviour – a customer, client, contractor, co-worker or supervisor – knowing when and how to respond will keep everyone safe.
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Steps an employer should take to prevent violence and harassment directed at employees?
Wondering how you can protect employees from potential violence and harassment? Watch this video to find out the first steps you should take to keep workers safe.
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Transforming Workplaces Civility, Respect, and Empathy in Action
Psychologically healthy workplaces involve a culture where civility, respect, and empathy guide every interaction. Uncover the benefits and learn practical tips to implement these values in this video
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Workplace Violence and Harassment
Do you know what workplace violence is? or workplace harassment? What about employer requirements? Learn the answers to these questions and more in this video.
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Small Biz Safety Podcast Episode 17 | Violence and Harassment Prevention | De-escalation Tips
Is your business experiencing increased customer aggression? In this episode, Safety expert Kristy Cork shares tips on managing angry or agitated customers.
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Small Biz Safety Podcast Episode 13 | De-escalation and Preventing COVID-related Violence
In this episode find out how the next steps in Ontario’s reopening plan will impact your business (1:15).
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Small Biz Safety Podcast Episode 7 | Stop Workplace Bullying and Harassment
In this episode, we welcome special guest Sheldon Kennedy, former NHL player and crusader for victims of abuse.
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