Avoid violent encounters at work: 4 expert tips to safely handle a person in distress
Workplace violence is on the rise. Prepare your employees to safely handle a person in crisis with these expert tips.
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Violence & Harassment
Browse through our resources below to access information on how to keep your workplace and workers free of violence and harassment.
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Respond to crime and violence in your retail business with this free guide
Ontario businesses are facing a significant surge in retail crime, violence, and harassment. Learn how to protect your workplace and team with a new comprehensive guide.
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Retail theft and violence: 6 ways to keep your staff and business safe
A sharp rise in retail theft and associated violence is affecting the profitability of retail stores, and the health and safety of workers and customers. Get tips to protect your business and workers.
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Safety Tips: What action can employees take to de-escalate a situation with a violent customer?
Do your staff know how to react to an angry customer? Having the skills to de-escalate a potentially violent situation is vital to keeping workers safe. Watch this video for tips on training employees
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Help make your business less vulnerable to crime and keep customers and staff safe
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Safety Connection | Ensuring Workplace Safety and Accountability (Pt. 3)
Learn how retail leaders can investigate workplace violence and harassment to ensure compliance, protect staff, and maintain a safe, respectful store culture.
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Safety Connection | Workplace Violence Risk Assessment Identifying Threats, Preventing Harm (Pt. 2)
Explore key roles in workplace safety, legal duties under Ontario’s OHSA, and practical steps to assess risks, apply controls, and promote a safer, healthier work environment.
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Learn how to stay aware, analyze & de-escalate situations
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Safety Connection | Roadmap to Mental Harm Prevention
Discover how the Mental Harm Prevention Roadmap helps build a workplace mental health strategy that boosts employee well-being, safety, and productivity.
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Safety Connection | From Risk to Respect Workplace Violence Prevention for Retail Storefronts (Pt.1)
Learn how to foster a safe, respectful, and compliant workplace. This webinar covers key strategies for preventing and responding to violence and harassment, plus legal duties for leaders.
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Run, Hide, Defend: How to respond to an active shooter in your workplace
The impact of active shooter events can be devastating. Learn how to assess if your business is more vulnerable, develop effective response plans, and train employees on how to respond to a crisis.
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Safety Connection | Not Part of The Job Protecting Workers from Violence and Harassment
Social service workers face rising risks of violence and harassment. Watch this video to learn how to address workplace threats and protect staff supporting vulnerable individuals.
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Learn about Workplace Violence, its Consequences & Preventive Measures
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Safety Connection | Keep Calm? Carry On? Prevent Workplace Violence & Harassment
Discover why workplace incivility is rising and learn proven strategies to de-escalate conflict, build respectful culture, and equip teams to manage violence and harassment effectively.
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Safety Connection | Trauma Informed Workplace
Explore rising risks to Ontario workers from stress, violence, and harassment. Learn how to address uncivil, disrespectful, and abusive workplace behaviours.
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Workplace violence prevention: How to meet legal requirements and protect your team
Learn how Ontario employers can meet violence and harassment requirements under the OHSA and get tips to build an effective prevention program.
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Incident investigation vs debrief? How they differ and why both matter
Witnessing a traumatic incident at work can affect employees’ mental and physical health, as well as their work performance. How can you help them?
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Developing Workplace Violence and Harassment Policies and Programs
This toolbox provides supports for employers in the development of workplace violence and harassment policies and programs.
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Small Biz Safety Podcast Episode 40 | Respond to crime and violence in your retail business
In this episode learn tips on how you can protect your workplace and team with a new comprehensive guide on retail safety.
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Rising retail theft and violence: How to protect your business, team and customers
The Retail Safety & Security Guide, based on the best practices of retailers, security organizations, and police services, provides advice to help business owners and leaders.
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How to use group discussions to facilitate workplace respect
Having critical conversations in group settings can help build interpersonal skills and enrich your workplace culture.
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Security Guards in Industry: Risks, Hazards and Solutions
Explore the top seven hazards and risks present in the security guard industry and easily find solutions to these challenges with this free toolkit.
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Selling alcohol in your grocery or convenience store? 7 tips to keep staff safe
Grocery and convenience stores that are gearing up to sell alcohol in the coming months also need to prepare for possible impacts to the health and safety of staff. Get tips on how to prepare.
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