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Help Centre

Welcome to our new Help Centre. Get answers to your questions, access how-to guides, and more

Start Here

Start here to get answers to all your account questions: Opening and managing an account, accessing certificates, and payment options.

Get the most out of your Courses

Get answers to your questions for accessing courses for yourself or others in your organization: eCourses, virtual and in person Instructor led options.

Get Answers to Frequently Asked Health & Safety Questions

Find answers to common workplace safety questions, such as mandatory training, understanding legislation, and how to protect workers. Visit our FAQ page or select from the categories below.

Looking to browse articles or print forms?

We also have a resource hub to help you take the guesswork out of understanding workplace health and safety. Check out our most visited articles and forms:

Don't see an answer to your question? Contact Customer Care.