Adding Participants Frequently Asked Questions

Without completing these steps your order is not complete.

1. Log in to your account on WSPS.ca
2. Navigate to “My Orders” from the top drop-down menu under your name
3. Find your recent purchase
4. Select the checkboxes beside the participants you want to add for each course or Safety Connection, then click “Add selected employees to course.” If the seat is for yourself, please ensure you still assign yourself as the participant.

Ensure to fill all available seats to complete your order. Even if courses are just for you.

To note:

• The link for virtual training is sent out 2 days prior to all participants and is generated by our systems.

1. Log in to your account on WSPS.ca
2. From the top drop-down menu under your name, select “My Orders.”
3. Locate your purchase and click “Access this course.” You will be directed to the eLearning platform.
4. Select “Assign content.” Here, you can assign the course to yourself or other learners. For detailed instructions click here to access the full guide.

If you need to add learners: Select “Learners (add/edit)” and follow the prompts. Be sure to create a unique password for each person and include their name, email address and assigned eCourse. When finished, click “Update” at the bottom of the screen.

If you have over 50 learners, we can assist with a bulk upload. Please contact customercare@wsps.ca for information on the bulk uploading of learners.

Important: Ensure "Email Alert" is enabled for each eCourse learner so they receive their login instructions and course notification emails.

For eCourse: You or employees at your business will receive an email confirmation as soon as you enable email alerts in the VuBiz system and create unique passwords for each person and add their Name, Email address and assign the course. See the question above for steps on how to set this up.

For Online Instructor-Led Training: The link is sent out via email 2 days prior to the virtual course taking place for all employees signed up to the course. If you have not assigned yourself or others the order will be flagged as incomplete. See the question above for steps on how to ensure this step is complete.

You can purchase courses on behalf of others. Once you've purchased the required number of courses, you should assign participants to the seats. This ensures your purchase is complete.

Important notice for eCourses only: A single learner account is only used if you wish to purchase the learning and take the eCourse yourself. If you wish to purchase the eCourse for someone other than yourself, then you need to need to have a multi-learner account which can be selected when placing a new order and selecting option multi-learner account.