Website Privacy Policy

The Website does not require users to provide their contact information in order to browse the Website. However, in certain instances, such as when you decide to contact us, subscribe to our newsletters, access our online resources, or book or purchase our services and products, you may be asked to provide your personal information, such as your name, e-mail address, phone number, address, the name and address of the organization that you are affiliated with, your designation or title within the organization, and if applicable, payment and billing details, and other similar information.

Through various tracking technologies, such as "cookies", "pixels" and other analytics technologies, we may also collect additional information as you browse our Website, such as unique device identifiers or aggregated and anonymized information. Such additional information also includes, but is not limited to device information (brand, category, model, OS version, upgrades), browser type, IP address, location, time spent on the Website, content viewed, and other similar information. We use these technologies in order to track, analyze, and improve the use of the Website and our products and services. We may use the information gathered by these tracking technologies to ensure that the Website is functioning adequately, to understand the adoption of the Website and our products and services, and to support the consistent and effective use of the Website by its visitors.

You may control and manage these tracking technologies through your browser controls, and you can choose whether or not you accept cookies through your browser settings. However, please be advised that by opting-out or blocking cookies, your Website user experience may be impacted.

We may use and process the information collected by our Website to provide you with our products and services, including, but not limited to, our e-Courses, webinars, events, and other online resources. If you have subscribed to our newsletters, we may use your personal information to send you newsletters in accordance with your subscription preferences. We may use your personal information to process purchases of our products and services, and to answer and respond to any inquiries you submit to us.

We may also use the information collected within the Website as permitted by law, and in order to operate, maintain, and improve the Website. We may use non-identifying and aggregated information about the use of the Website for reporting and analytics purposes: to ensure that the Website is functioning adequately, to understand the adoption of the Website and our products and services, and to support the consistent and effective use of the Website by its visitors.

We use industry standards for protection of the information we collect, and use appropriate security safeguards. However, no method of transmission over the internet is 100% secure, and as a result, we cannot guarantee absolute security of your information.

We may share information collected by the Website as permitted by law, and in the following circumstances: (i) we may share your information with service providers and other third parties, as may be necessary for them to provide services to us to assist with data analytics, hosting, billing, content delivery, and other activities related to the Website and the provision of our products and services, (ii) we may share information for legal reasons, as may be appropriate in order to comply with applicable law, jurisdictional process, court order, or other legal requests, and (iii) to establish and exercise our rights, defend against any legal claims, or prevent or take legal action against possible illegal activities or violations of our policies.

Some of our service providers may be located outside of Canada, and the information collected by the Website may be shared with service providers located in the United States. While your information is in another jurisdiction, it may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.

We may also aggregate certain information with respect to use of our Website, and our products and services, and share this aggregated information with our vendor partners, service providers, government agencies, and other third parties.

You have certain rights with respect to your Personal Information, including (i) the right to access any Personal Information that we hold about you; (ii) correct, update, and amend any Personal Information that we hold about you, and (iii) withdraw your consent, so that we no longer process Personal Information in ways that you previously consented to.

You may also withdraw your consent and opt-out of receiving commercial electronic messages from us by clicking the "unsubscribe" link within the applicable communication, or contacting us pursuant to the instructions below.

We may update this Policy from time to time to reflect changes to our information processing and collection practices. When we amend this Policy, we will update the date at the end of the Policy. We will also provide you with notice of changes and obtain your consent to any such changes where and as required by applicable law. We encourage you to review this Policy periodically for the latest information on our practices

If you have questions about the collection of your information, or if you wish to exercise your rights, withdraw your consent, or opt-out of electronic communications from us, please contact Privacy Officer, Workplace Safety & Prevention Services, 5110 Creekbank Road, Mississauga, Ontario, L4W 0A1, Canada or via email at privacy@wsps.ca.

In certain instances, we may require that you provide additional information in order to verify your identity before we process your requests.