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Grocery-Retail-Root-Cause-Analysis-Results

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22 | 310-BZN-01-ISDO Top 10 Comparison Rank # Category Primary Causal Factor Average Employer (rank) Worker (rank) Workshop 1 Process Inadequate training 7.00 (1) 7.00 (1) 7.00 2 Environment Poor workstation design/layout 6.33 (2) 7.00 (2) 6.67 3 People Poor technique 5.67 (6) 6.33 (4) 6.00 3 Culture Lack of effective supervision 5.67 (6) 6.33 (4) 6.00 5 Measures Lack of evaluation of effectiveness of training 5.33 (12) 6.67 (3) 6.00 5 Environment Lack of storage capacity 6.00 (3) 6.00 (17) 6.00 7 People Fatigue 5.67 (9) 6.33 (4) 5.83 8 Process Inadequate/lack of safe work practices 5.67 (4) 6.00 (11) 5.83 8 Tools & Machines Incorrect use of/failure to use equipment 5.67 (4) 6.00 (11) 5.83 10 Process Inadequate staffing 5.33 (10) 6.33 (4) 5.83

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