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Grocery-Retail-Root-Cause-Analysis-Results

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21 | 310-BZN-01-ISDO Employer vs. Worker Results Employer Top 10 Results Worker Top 10 Results same ranking different ranking Rank # Category Primary Causal Factor Average 1 Process Inadequate training 7.00 2 Environment Poor workstation design/layout 6.33 3 Environment Lack of storage capacity 6.00 4 Process Inadequate/lack of safe work practices 5.67 4 Tools & Machines Incorrect use of/failure to use equipment 5.67 4 People Poor technique 5.67 4 Culture Lack of effective supervision 5.67 8 Tools & Machines Faulty equipment 5.67 9 People Fatigue 5.67 10 Process Inadequate staffing 5.33 Rank # Category Primary Causal Factor Average 1 Process Inadequate training 7.00 2 Environment Poor workstation design/layout 7.00 3 Measures Lack of evaluation of effectiveness of training 6.67 4 People Poor technique 6.33 4 Culture Lack of effective supervision 6.33 4 Process Inadequate staffing 6.33 4 Tools & Machines Lack of/inadequate handling equipment 6.33 4 Culture Values vs. reality 6.33 4 Culture Overconfidence of workers 6.33 4 People Fatigue 6.33

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