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Vehicle Service and Repair Root Cause Analysis Results

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51 | 130-CDE-01-ISDO 5. CULTURE – KPIs Prioritize Production Over Safety Develop resource for measurable baseline safety KPIs, including: – Leading and lagging indicators – Checklist or audit tool to track MSD risk behaviours Develop guideline outlining the benefits of measuring safety and MSD-related KPIs, linking clear accountability under the Internal Responsibility System Create incentives from OEM, corporate or other industry partners for completing basic health and safety training, like those for Master Technician or EV certifications Utilize partnerships with business and industry associations to raise awareness and connections to existing ergonomics standards

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