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Vehicle Service and Repair Root Cause Analysis Results

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17 | 130-CDE-01-ISDO Category Breakdown – 26 Primary Causal Factors People (4) 16% Measures (4) 15% Process (6) 23% Environment (5) 19% Tools and Machines (3) 12% Culture (4) 15% Categories People (4) Measures (4) Process (6) Environment (5) Tools and Machines (3) Culture (4)

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