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Psychological Safety in Practice: A Guidebook for Managers

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3 a guidebook by CEO Health + Safety Leadership Network Introduction If you spend a few moments reviewing managerial job descriptions on any given career site, you'll notice that many dedicate very little space to the role managers play in keeping employees engaged, protecting their health and safety, supporting individual and team growth and development, and fostering a safe environment where all employees feel welcomed and included. That doesn't mean those expectations don't exist. They're just not typically the focus of most job ads…but they should be. In today's world of work, managers must operate in the middle of two powerful and sometimes opposing forces – ever-changing organizational goals and priorities and employee expectations. You are held accountable for meeting performance targets, adapting to technological, process and policy changes, all while fostering deeper connections with your team members and supporting their well-being. On top of the pressures you might have already been feeling, you are faced with managing your own uncertainty while supporting your team and quelling their fears and doubts. This is a heavy load and it's taking a toll. Managers and team leaders are three times more likely to develop common mental disorders such as anxiety, depression, and burnout. This is because you typically worry about things like survival of the business and talent retention on top of your daily managerial duties. It is important to be aware of the potential risk to mental and physical health both to yourself and your team, and act preventatively. As Shelley Pacheco, VP of People and Culture at Workplace Safety & Prevention Services, noted in this recent OHS Canada Magazine op-ed, "Managers feel the natural messy humanness that exists in our organizations the most. Becoming a strong, confident manager who can wade through this, feel inspired and continue to inspire and motivate others is a journey. It's not about perfection, and there is no endpoint. 1 " 1 Pacheco, S., [2022], Don't Just Tell Managers They Are Important to Your Organization: Show Them, Retrieved from https://www.ohscanada.com/features/dont-just-tell-managers-they-are-important-to-your-organization-show-them/

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