JUMP START GUIDE | JUNE 2021 9
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CONTENTS
Key Performance Behaviours (KPBs)
Clearly define leaders' behaviour expectations (e.g., leadership
core competencies).
Learn about and understand the strengths, limitations and
vulnerabilities of your people. Encourage as much employee voice
and participation in decision-making as possible.
Train all leaders in the duty to inquire and how to support
employees experiencing a mental health concern in the workplace.
Focus leaders' training and development plans on providing the
core knowledge and skills required to be an effective leader.
Allow as much room as possible for employee discretion about
how they do their work. Provide leaders an opportunity to learn
and apply psychologically safe leadership principles.
Regularly evaluate leaders' performance and behaviours
(e.g., extent to which leaders are psychologically safe).
Validate your acts and intentions by seeking feedback
(360-degree tools) and modifying your practices accordingly.
Ensure leadership well-being and support plans are in place,
including self-care, peer support and coaching resources.
Score: ___ /8
Three action steps for consideration:
• TRAIN LEADERS IN BASICS – Ensure all leaders have basic training to
understand the difference between mental health and mental illness,
the role of leaders in impacting employees' resiliency, the duty to
inquire, and how to support employees in sensitive conversations.
•
DETERMINE LEADERSHIP SUPPORT OPPORTUNITIES – Determine
what kind of leadership supports will be provided such as career
development, training in how to become a psychologically safe
leader, coaching, and mentoring.
•
EVALUATE LEADERS' EFFECTIVENESS – Provide leaders with feedback
on how psychologically safe they are as an excellent way for them to
uncover blind spots. Also, help leaders develop action plans to close
any gaps and to celebrate success.
BUILDING BLOCK 4
LEADERSHIP
Defines organizational expectations and behaviours around the
manager and employee relationship, as well as the well-being of
managers and senior leaders.
