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The Conference Board of Canada 10 How to effectively support employees Employees benefit when they come to work feeling psychologically safe. Google's Aristotle project showed that the number-one factor for predicting a high-performing organization is employees' perceived psychological safety. 11 Employees must believe their employer cares and wants to create a psychologically safe workplace for all employees. 12 Overcoming barriers • Understand the true cost of a program and its potential return on investment (ROI) to maximize support for programs. • Be clear on how program success will be measured. And have data to demonstrate program value. • Determine the number of programs that are preventative and their rationale and benefit. • Define the data required to demonstrate ROI for adding enhanced support programs. 11 Duhigg, "What Google Learned From Its Quest to Build the Perfect Team"; Google, "Re: Work." 12 Peart, "Making Work Less Stressful and More Engaging for Your Employees." 13 Mental Health Commission of Canada, Psychological Health and Safety; Mental Health Commission of Canada, Case Study Research Project Findings. 14 Chenier and Boyer, Healthy Brains at Work. 15 Mental Health Commission of Canada, Psychological Health and Safety; Mental Health Commission of Canada, Case Study Research Project Findings. Building Block 3: Planning Planning—Establish which actions the employer will take with respect to programs and policies to promote mental health and reduce mental harm. This includes identifying which data will be collected and how it will be collected, key performance metrics, and scorecard development. Why is this building block important? Successful mental health strategies are dependent on thoughtful plan design with buy-in from all key stakeholders and leadership commitment. 13 In 2016, 39 per cent of Canadian organizations had a mental health strategy. However, only 56 per cent referenced the National Standard as a guideline. 14 And those who did, gave it an average score of 3.7/5 for effectiveness. 15 For sustainability, it is helpful to have evidence that programs are leading to measurable positive impact. Participation alone is not enough. Plans are of little value if the employees do not have a reference to what the organization is doing.