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The Conference Board of Canada 4 Research inputs Development of the Roadmap was informed by data captured from multiple lines of evidence. This included a literature review and deployment of the Mental Fitness Index (MFI). Three key elements emerged from the underlying research: program impact, Mental Fitness Index score, and building a business case. (See Appendix A, Methodology.) Program impact matters Participating in a mental health program alone is not enough to predict success. Programs must be perceived as having high impact for participants to derive benefit. Employees who reported low to moderate impact from mental health programs did not see the same benefits as those who reported higher impact. Employers should focus on offering programs that have high impact versus focusing on the number of participants who complete a program. Mental Fitness Index score The Mental Fitness Index score (MFI) score is a mental assessment score. It evaluates mental fitness from fully charged (100) to completely empty (0). The average (n = 1638) MFI score for employees was 63 out of 100. The higher an employee's MFI score, the lower their concerns across all MFI Factor Five scales (See Exhibit 2.) These scales measure 13 psychological health and safety factors. (Appendix C outlines the MFI Factor Five scales and 13 psychological health and safety factors.) The MFI shows that an employee's psychological health and safety in the workplace is connected to what the employer does and what the employee perceives the employer is doing. This reinforces the importance of two-way accountability between the employer and employee for facilitating a psychologically safe workplace. (Additional information on MFI score, program impact, and key outcomes is presented in Appendix C.) Exhibit 2 Mental Fitness Index (MFI) score Source: The Conference Board of Canada. 63% Average score out of 100, considering all scores from the physical pillar, mental health pillar, work pillar, and life pillar of the Mental Fitness Index. Empty 0–49% Draining 50–59% Half-full 60–69% Charging 70–79% Charged 80–100% 7% 11% 24% 24% 34%