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300-BXB-01-IGDO © 2025, Workplace Safety & Prevention Services (WSPS)
1 877 494 WSPS (9777) | 905 614 1400 | www.wsps.ca
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Developing Workplace Violence and Harassment Policies and Programs: A Toolbox
Physical Yes No N/A Examples of Controls Existing Controls Recommended Controls
Environment
(identify person(s) responsible
and expected completion
dates, if possible)
CS4. Do workers
carry medications,
syringes, or other
valuable medical
equipment?
CS5. Are workers
provided with the
safest route to travel
to clients?
CS6. Do you have
procedures to identify,
evaluate, and inform
workers about
specific high-risk
clients, situations, or
locations?
CS7. Do you maintain
regular contact with
workers who are
working in the
community?
CS8. Do you require
a safe-visit plan
before workers visit
high-risk situations?
• the potential for any violence,
including possible triggers
• parking location
• street lighting
Develop measures and
procedures to protect
workers and prevent robbery.
Develop and implement a
process to identify high-crime
areas and determine safe travel
routes, including
parking and walking
recommendations.
Develop and implement
procedures to identify, evaluate,
and inform workers about risks
of violence related to location,
the specific client, a history of
violent behaviour, possible
triggers for violence, presence
of weapons or pets, and public
demonstrations or strikes.
Maintain regular contact with
workers by:
• providing cell phones or other
communications or monitoring
devices
• establishing regular contact
times or check-in points
• designating a person to
monitor contact with workers,
and to follow up if contact is
lost
Develop, implement, and
communicate safe-visit plans for
high-risk situations. A plan could
include:
• provision of a cell phone to
maintain regular contact with
office
• a buddy system
• meeting a client at a safer
location, where possible
Measures and Yes No N/A Examples of Controls Existing Controls Recommended Controls
Procedures
(identify person(s) responsible
and expected completion
dates, if possible)
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