BEYOND THE WRENCH PAGE | 9
Rank Category Primary Causal Factor
Workshop
Average
Workshop
Standard
Deviation
1 Culture Cutting corners, unsafe practices 6.07 0.76
2 People Inadequate training for supervisors 5.83 0.80
3 People Rushing 5.79 0.73
4 People Inadequate training for workers 5.76 0.93
5 Culture
Key performance indicators (KPIs)
prioritize production over safety
5.63 0.77
6 Environment Lack of storage leading to awkward lifting 5.61 0.77
7 Process
Lack of safe work practices (SWPs) for
MSD prevention
5.56 0.78
8 Culture Historical mindset that MSDs are expected 5.54 0.97
9 Process Tasks are physically demanding 5.33 0.85
10 Measures Lack of MSD internal reporting 5.32 0.63
Top Primary Causal Factors
The top ten primary causal factors that were identified for vehicle service and repair workers are listed
below with their rankings. The scale was from 1 to 7, with 1 indicating least important and 7 indicating the
most important.