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300-BXB-01-IGDO © 2025, Workplace Safety & Prevention Services (WSPS)
1 877 494 WSPS (9777) | 905 614 1400 | www.wsps.ca
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Developing Workplace Violence and Harassment Policies and Programs: A Toolbox
Overview and Context for Action
Physical Yes No N/A Examples of Controls Existing Controls Recommended Controls
Environment
(identify person(s) responsible
and expected completion
dates, if possible)
TG3. Do workers
work at times of
increased
vulnerability, such as
late at night, early in
the morning, during
very long work hours,
or at very quiet times
of day?
TG4. Are workers
transporting people or
goods in remote and
isolated areas?
TG5. Are vehicles
used by workers
regularly maintained?
TG6. Can workers
call for immediate
help when workplace
violence occurs or is
likely to occur?
Taxi drivers:
• Increase the use of
debit/credit cards for fare
payment
• Carry little cash (establish a
rule that money in excess of a
set amount must be deposited
at the bank)
See the Assessment for Specific
Risk: Handling Cash for more
suggestions about deposits.
Assess higher-risk times and
the need for additional
measures to protect workers,
such as:
• rescheduling hours, if possible
• adding workers or using a
buddy system
• providing appropriate
communications or individual
security devices for
summoning assistance
See TG6 and TG9.
Consider a buddy system.
Develop and implement
procedures to ensure vehicles
used by workers are regularly
maintained, such as:
• daily, weekly, and monthly
maintenance checklists
• checking interior and exterior
mirrors and replacing
damaged mirrors
• installing new large full-
access mirrors in areas where
it is required
Where a vehicle is inoperable
while passengers are present,
notify them in a calm manner
and immediately call for back
up. Avoid confrontations.
Measures and procedures could
include:
• providing equipment to
summon assistance, such as
individual or fixed alarms
(sounding or silent) or cell
phones (pre-programmed to
call emergency number)
• flashing lights, such as those
used on taxis in some cities
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