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300-BXB-01-IGDO © 2025, Workplace Safety & Prevention Services (WSPS)
1 877 494 WSPS (9777) | 905 614 1400 | www.wsps.ca
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Developing Workplace Violence and Harassment Policies and Programs: A Toolbox
This assessment is designed to help workplaces determine the risk of workplace violence where workers transport
people in taxis, buses, streetcars, or subways, and where workers transfer goods of all kinds in trucks and mid-size
vehicles. Examples of activities include:
• Working in high-density traffic routes
• Working in areas where there is exposure to "road rage"
• Working in areas where there is limited or no access to communication tools
• Working in situations where the public has physical access to the driver/staff
• Working in situations where fare collection and the enforcement of fares is required
• Working in situations where there is exposure to theft of goods that are being transferred
You are not required to use all or any of the examples of controls. There may be other controls that are more
suitable to the circumstances of your workplace and to controlling the risks of workplace violence that you identify.
Assessment for Specific Risk: Transporting People
and/or Goods (TG)
Physical Yes No N/A Examples of Controls Existing Controls Recommended Controls
Environment
(identify person(s) responsible
and expected completion
dates, if possible)
TG1. Do passengers
have physical access
to drivers?
TG2. Do drivers carry
large amounts of
money?
Job / Department/ Location: Completed by: Date:
Shading indicates elevated risk
Consider the following
measures:
• Removing direct access
by installing a cage,
barrier/partition, or door
with a glass shield
• Posting a sign to warn
passengers of the outcomes
if the driver is harassed (e.g.,
they will be denied access to
service, the police will be
called)
Public transportation:
• Encourage the use of tickets,
tokens, or Smart Cards
Truck drivers (transporting
goods):
• Increase the use of
debit/credit cards for payment
of goods
• Carry little cash (establish a
rule that money in excess of a
set amount must be deposited
at the bank)
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