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Developing Workplace Violence and Harassment Policies and Programs: A Toolbox
Overview and Context for Action
Policy, Program, and Training Review Tool
Yes No Examples of Content Existing Recommended
Information, Instruction, Education, and Training (Workplace Violence)
Are all workers given
information and
instruction on the
contents of your
workplace violence
policy and program, as
required by the OHSA?
Are all supervisors and
managers given
information and
instruction on the
contents of your
workplace violence
policy and program, as
required by the OHSA?
Do workers receive
training about the
specific risks of
workplace violence that
they face, and the
prevention measures
and controls that have
been put in place?
Do you have an
educational program
about all aspects of
workplace violence,
including domestic
violence?
Provide training on the workplace violence policy and
program to all workers, including reporting and
investigation processes. Ensure workers are advised
of changes and updates.
Consider integrating workplace violence prevention
training into existing health and safety training (health
and safety orientation, emergency response plan,
job-specific training, etc.).
Provide training to all supervisors on the contents of
the workplace violence policy and program, including
reporting and investigation processes.
Ensure that supervisors are advised of any changes
and/or updates.
Provide worker training on the risks of workplace
violence associated with the job, including high-risk
locations and situations. Include training on any
controls, measures, and procedures that have been
put in place.
Remember that the OHSA requires employers to
provide information and instruction to their workers to
protect their health or safety.
In this Toolbox, see Assessments for Specific Risks
to help identify additional training that could be
useful.
Consider providing an educational program that
includes general-awareness information on:
• who can become violent in the workplace
(strangers, clients, patients, students, supervisors,
co-workers, domestic/intimate partners)
• types of unacceptable behaviour (such as hitting,
pushing, assault, sexual assault, robbery, criminal
harassment)
• high-risk situations or locations
• general recognition, prevention, and protection
information
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