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300-BXB-01-IGDO © 2025, Workplace Safety & Prevention Services (WSPS)
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Developing Workplace Violence and Harassment Policies and Programs: A Toolbox
Physical Yes No N/A Examples of Controls Existing Controls Recommended Controls
Environment
(identify person(s) responsible
and expected completion
dates, if possible)
TG7. Is there
adequate lighting
within and outside the
vehicle?
• GPS tracking systems to
allow fast access to
supervisors and emergency
services
• providing internal and external
numbers for workers to call
• at all hours of operations
• posted or otherwise readily
available
• establishing an internal code
word or words to indicate that
help is needed
Ensure the brightness levels,
glare, contrast, and shadows
are maintained at levels that
create appropriate surveillance
conditions internally and
externally.
Ensure that all light fixtures
work properly and are regularly
serviced and maintained.
Measures and Yes No N/A Examples of Controls Existing Controls Recommended Controls
Procedures
(identify person(s) responsible
and expected completion
dates, if possible)
TG8. Do you have
procedures to identify,
evaluate, and inform
workers about
specific high-risk
clients, situations, or
locations?
TG9. Do you maintain
regular contact with
workers who are
transporting people or
goods?
Develop and implement
procedures to identify, evaluate,
and inform workers about risks
of violence related to specific
locations or clients.
Maintain regular contact with
workers by:
• providing cell phones or other
communications or monitoring
devices
• establishing regular contact
times or check-in points
• designating a person to
monitor contact with workers
and follow up if contact is lost
(e.g., an operations room
operator may contact the
driver every hour via a
dedicated radio system)
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