Corporate

Whitepaper | Beyond the Wrench: How Behaviour Change can Prevent MSDs in Vehicle Service and Repair

Browse through our library of WSPS policies, annual reports, strategic plans and more.

Issue link: https://www.wsps.ca/resource-hub/i/1543013

Contents of this Issue

Navigation

Page 2 of 13

BEYOND THE WRENCH PAGE | 3 Taking action towards change Representatives from Parkway Motors, Niagara Battery and Tire, Heffner Lexus Toyota, Mercedes- Benz Kitchener-Waterloo, Eccles Auto Service, Hanford's Tire and Service, McGregor Auto Parts, and Finch Auto Group participated in risk assessment and root-cause analysis workshops. Facilitated by WSPS, these workshops provided a forum to exchange ideas, knowledge, and opinions based on the experiences of each participant. "During the workshops, worker and management representatives engaged in conversation not only about the severity of potential injury or illness, but also about how quickly a particular injury or illness develops. They discussed short-term or immediate outcomes as well as long-term or delayed outcomes," explained Melissa, who facilitated the workshops. After three days of discussion, participants agreed that although MSDs were not ranked as the top risk, they represented the most significant day to day challenge for their operations. "The participants acknowledged that regardless of company size or area of focus, MSDs impacted everyone in the room," said Melissa. "This is consistent with injury claim statistics from the Workplace Safety and Insurance Board." Exposure to MSD hazards over time leads to permanent disabling conditions. Although they do not often lead to life-ending, traumatic fatalities, those who suffer from chronic pain understand how much it limits their ability to not only perform their jobs, but also their ability to enjoy life outside of work. According to Nathan Birtch, MSDs are associated with psychological hazards as well as physical pain and discomfort. Nathan is a Health and Safety Consultant at WSPS who specializes in ergonomics. "Workers who are feeling discomfort or pain at work on an ongoing basis, generally are not feeling satisfied or valued. They are often experiencing mental harm as well as physical harm," he said. "Most younger workers likely think MSDs are just a part of working because it is a physically demanding job," said Andrew St. Peter. Andrew participated in the workshops as the worker representative from Niagara Battery and Tire. "We need to change this mindset." " " "I understand that MSDs will always be the biggest hazard for workers since it is something that can occur suddenly OR over time. Roughly 80-85% of my technicians have indicated that they have experienced symptoms." —Lori Wainwright, Operations & OHS, Niagara Battery & Tire Limited " " "Hearing everyone's input was eye-opening. The differences are striking between the new, younger workers and the tenured, seasoned workers. It makes us realize that sometimes we have blinders on, so it is important to widen our lens. It was enlightening to see the demographics represented in the workshops." —Danna DeJong, Vice-President, Community and Employee Relations, Finch Auto Group

Articles in this issue

Archives of this issue

view archives of Corporate - Whitepaper | Beyond the Wrench: How Behaviour Change can Prevent MSDs in Vehicle Service and Repair