Enhance Efficiency
Through Technology
2
Generate greater efficiencyand
productivity from WSPS' service
delivery channels through technology.
Strategy Actions
Digital Transformation:
Invest in technology to streamline service
delivery and improve operational efficiency.
Making it simpler for WSPS to deliver to
more customers quickly.
a) Assess current technology infrastructure and
identify gaps in service delivery.
b) Automate and systemize data collection and
sharing related to TPA (Transfer Payment
Agreement) reporting.
c) Connect workplace parties to self-serve OHS
compliance resources and information, in the
language that is most familiar.
WSPS 2024 - 2026 STRATEGIC PLAN | 8
