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WSPS Strategic Plan 2024-2026

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Enhance Efficiency Through Technology 2 Generate greater efficiencyand productivity from WSPS' service delivery channels through technology. Strategy Actions Digital Transformation: Invest in technology to streamline service delivery and improve operational efficiency. Making it simpler for WSPS to deliver to more customers quickly. a) Assess current technology infrastructure and identify gaps in service delivery. b) Automate and systemize data collection and sharing related to TPA (Transfer Payment Agreement) reporting. c) Connect workplace parties to self-serve OHS compliance resources and information, in the language that is most familiar. WSPS 2024 - 2026 STRATEGIC PLAN | 8

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