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2021 Health & Safety Leadership Survey White Paper

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©2023 Workplace Safety & Prevention Services. All rights reserved. 20 Leaders have an opportunity to remove fear from the equation and create an environment where employees trust they can be honest and contribute to the conversation without being judged or penalized. The Deloitte article "What Leaders Can Do Now to Adapt to the Changing Environment" discusses the need for leaders to shift their mindset from being a "routine taskmaster" to a "humanistic curator" to foster innovation, growth and strong connections with employees. The curator: Adopts a humanistic mindset, and enhances capabilities continuously Personalizes communication, and connects with workers individually Takes personal accountability for workforce experience, and collaborates with leaders at all levels Leverages cross-functional relationships to inform and govern a holistic strategy 6 SENIOR LEADERSHIP Sandra Miller, VP of Governance and Strategy at WSPS believes the way leaders communicate can eliminate fear and bolster safety, civility and respect in the workplace. "I've been a firm believer in applying the principles of improv in my work for many years. 'Yes, and…' are two simple words that can transform conversations, team dynamics and business outcomes. Amy Edmondson says good leaders ask good questions. I believe that's true. I also believe good leaders are open to and build upon unexpected answers. When we do this, we break down barriers and nurture innovation and improvement." Tip "Without trust between management and workers you can never move beyond the ridiculous TRIR (Total Recordable Incident Rate). Focus on what really matters scares workers. Listen to the people who do the work. More rules do not equal safer workplaces." Survey Respondent

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