Return on Investment of Current Programs
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If ROI is a priority, it is important to put in place a methodology
for how it will be calculated before beginning.
ROI Implementation Considerations:
• Define target focus area cost
• Determine financial goal for target solution
• Decide on how financial impact will be measured
(tangible and intangible variables)
• Collect / analyze data
ROI = (Targeted improvement - program costs) / program costs × 100%
