Accountability
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Measurement Scorecard Reporting
Factors Examples
KPBs
• Mental Fitness score
• Psychologically safe leader's score
• Confront incivility
• Participation rates
KPIs
• Attendance rates
• LTD/STD/ WCB/Near misses
• Number of chronic issues per FTE
• Percent of population come to work feeling unwell per
week
Results
• Schedule attainment
• EBDIT (Earnings Before Debt, Interest, Taxes) per FTE
• Safety violations and accidents (loss time days) & WCB
rate
• Turnover
• Healthcare costs as percent of revenue
• Re-engagement of workforce
Define your Key Performance Behaviours (KPBs) / Key Performance Indicators (KPIs), Targeted Outcomes
