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Examining the impact of the HUGR AUTHENTIC CONNECTIONS

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34 app journey" and where they are on this journey. This could encourage more engagement and retention using Hugr Authentic Connections app as they are directed through its various aspects via their journey. Other facets of gamification might include "points" or "awards" for completing multiple elements of the app. These could be further incorporated into the "Hugr Authentic Connections app Journey" by using gamification to keep users' attention, and unlock content as recognition for achieving milestones. Finally, adding multimedia content such as short videos, CBA worksheets (e.g., leverage The Cure for Loneliness Journal) and images could enhance the existing written/audio content. Part of a successful CBA approach is not only reading and listening but also engaging in exercises. • Curriculum design review — having the current content reviewed by a curriculum design expert to break up the content into more interactive lessons that could assist with learning and transformation. The Cure for Loneliness has many activities and examples that provide context and ideas. Leveraging gamification and some curriculum design modifications may help users interact better with the app to support their learning journey. • Explore the value of having Hugr Authentic Connections app facilitate e-chats — The Connect feature is an ideal opportunity to share information and engage in short text conversations within the app. This function is common practice in industry-leading social connections tools such as Facebook, LinkedIn, WhatsApp, Instagram, and apps like Meetup and Meet My Dog that have a private, secure message chat function. Such a function could dramatically change the app to facilitate social connections. It could also track the number of conversations a person has and provide a reminder to reach out to

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