26
point Likert scale ranging from "Very True" to "Very Untrue." This scale had a Cronbach alpha
of .84, which represents a high reliability of this scale in our sample.
Perceived Isolation was measured by the Howatt Perceived Isolation Scale. The version
employed for this study had 29 items asking participants to rate their level of concerns toward
different aspects of their work and life (on a five-point Likert scale ranging from "No issue" to
"Extremely concerned"). This scale had a high level of reliability within our sample (Cronbach
alpha = .91).
Hugr Authentic Connections app
The Hugr Authentic Connections app facilitates a program based on where the user is on
their journey. The app includes a blend of assessments, content, and monitoring tools to
accomplish this. It also has a feature to share personal experiences and thoughts with a trusted,
authentic connection. The cognitive behavioural approach modules and resiliency content used in
Hugr Authentic Connections app was modified from The Cure for Loneliness [4].
High-level summary of Hugr Authentic Connections app features
Hugr Authentic Connections app has gone through various updates since developed in the
fall of 2020 consistent with Territorial's commitment to continuous improvement. The Hugr AC
IT team continues to address any technical issues, improve features, and seek out user feedback.
On-boarding After registering on the app, users were asked to complete short measures of
social connections, readiness for change, perceived isolation, and loneliness.
Decision tree intake assisted the user in determining which of the eight
modules to begin. The modules were designed to move a person through a
phased-steps program.
