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Examining the impact of the HUGR AUTHENTIC CONNECTIONS

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22 Appendix A: Hugr Authentic Connections app Research Study Summary Purpose The purpose of this research study was to conduct an independent investigation to examine the effectiveness of the mental health, self-directed cognitive behavioural digital app Hugr Authentic Connections app (see www.hugr.ca) to impact isolation and loneliness and promote authentic connections. This study's target population was adults who were employed, had access to a smartphone, and had an interest in isolation, loneliness, and building authentic connections. The motivation was to explore whether the scalable, digital mental health app could impact users' perceptions of isolation and loneliness and help them build and maintain their desired authentic connections. The rapid onset of COVID-19 lockdowns in March 2020 quickly moved many employees to work remotely. Their risk of experiencing isolation and loneliness increased dramatically, potentially negatively impacting their mental health (e.g., anxiety and depression). This research study was done quickly, from conception to development to launching the app and collecting data. A lean, agile IT and IP approach was used to maximize the available budget and launch Hugr Authentic Connections app for testing and getting user feedback. Updates were made to the app throughout the study. This study was funded by WSPS and co- sponsored by Johnston Group (Administrators of the Chambers of Commerce Group Insurance Plan). Howatt HR made in-kind contributions to support the development and promotion of the app. This independent and scientific study was approved by the institutional research ethics board at Saint Mary's University (SMU REB File #20-003).

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