23
300-AQ0-01-IGDO © 2019, Workplace Safety & Prevention Services (WSPS)
1 877 494 WSPS (9777) | 905 614 1400 | www.wsps.ca
19
Developing Workplace Violence and Harassment Policies and Programs: A Toolbox
Overview and Context for Action
Overview and Context for Action
Physical Yes No N/A Examples of Controls Existing Controls Recommended Controls
Environment
(identify person(s) responsible
and expected completion
dates, if possible)
• Reception and
waiting areas
• Public counters
• Interior design,
hidden areas (utility
rooms, etc.), and
lighting
• Stairwells and exits
• Elevators and
washrooms
• Public meeting
rooms, interview,
treatment or
counselling rooms
General Physical Environment Assessment (GA)
• Clear sightlines
• Means of communication
• Signage (re: hours)
• No heavy or sharp objects
See the Assessment for
Specific Risk: Direct Contact
with Clients (page 25) for
more suggestions.
• Widened service desks
• Barriers (e.g., unbreakable
screens)
• Silent, concealed alarms
• Other means to summon help
See the Assessment for
Specific Risk: Direct Contact
with Clients (page 25) for
more suggestions.
• Restricted public access
• Clear sightlines
• Locked doors
• Mirrors
• Angled corners
• Exit signs
• Good lighting
• No obstructions
• Panic bars to allow escape
• Requirements of Fire Code
and Building Code
• Clear sight lines
• Restricted public access
• Communication devices or
alarms
• Locks that can be accessed
by security
• Clear sight lines
• Communication devices or
alarms
• Furniture layout
• Weighted furniture
• Extra exit
WSPS.CA
