Guides & Toolkits

19 300-AQ0-01-IGDO © 2019, Workplace Safety & Prevention Services (WSPS) 1 877 494 WSPS (9777) | 905 614 1400 | www.wsps.ca 15 Developing Workplace Violence and Harassment Policies and Programs: A Toolbox Overview and Context for Action Policy, Program, and Training Review Tool Yes No Examples of Content Existing Recommended Is workplace violence or harassment promptly investigated and dealt with? There are OHSA requirements for investigative procedures and for dealing with workplace violence and harassment. Are workers offered support after violent incidents or threats of violence? Do workers follow the measures and procedures in the workplace violence program? Do you regularly monitor the effectiveness of your workplace violence policy and program? Do you regularly monitor the effectiveness of your workplace harassment policy and program? Integrate reporting indicators into your existing performance management system for supervisors. Consider using a worker survey or other means to gauge how well the investigation system is working. Supports can include: • ensuring workers receive appropriate medical attention, as required • ensuring workers have information on available counselling resources and supports (Employee Assistance Program (EAP), critical incident stress debriefing, or other support) • ensuring follow-up with workers after an incident Gauge whether measures and procedures are being followed by: • monitoring whether workplace violence policies, procedures, and practices are being followed (if not, why not?) • monitoring the effectiveness of your training • talking to supervisors, workers, joint health and safety committee members, and health and safety representatives to find out how well measures and procedures work in practice • using a worker survey or other methods to find out how well measures and procedures work in practice and how safe workers feel Regularly evaluate your workplace violence policy and program, as well as its associated measures and procedures, using a variety of methods, such as: • analysis of complaints, incident/accident reports, security reports, or unusual occurrence reports • workplace inspections • work practice audits • worker surveys • training needs assessments Establish a process for regular review in consultation with workers, supervisors, joint health and safety committees, health and safety representatives, and/or unions. Regularly evaluate your workplace harassment policy and program, as well as its associated measures and procedures, using a variety of methods, such as worker surveys and collecting information on complaints. WSPS.CA

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