Guides & Toolkits

WSPS Workplace Violence and Harassment Toolbox

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2 300-AQO-01-IGDO © 2019, Workplace Safety & Prevention Services (WSPS) 1 877 494 WSPS (9777) | 905 614 1400 | wsps.ca Page No. Table of Contents Purpose .............................................................................................................................................................................. 4 WORKPLACE VIOLENCE Example Workplace Violence Survey ......................................................................................................................... 5 Policy, Program and Training Review Tool ............................................................................................................. 10 Workplace Violence Assessments...........................................................................................................................20 General Physical Environment Assessment ............................................................................................................ 22 Risk Factor Selection Tool ............................................................................................................................................26 Assessment for Specific Risk: Direct Contact with Clients (CC) ..................................................................29 Assessment for Specific Risk: Handling Cash (HC) .......................................................................................... 33 Assessment for Specific Risk: Working with Unstable or Volatile Clients (VC).................................................................................................................................................. 39 Assessment for Specific Risk: Working Alone or in Small Numbers (WA) ............................................................................................................................................... 44 Assessment for Specific Risk: Working in a Community-based Setting (CS) ..............................................................................................................................48 Assessment for Specific Risk: Mobile Workplace (MW) ................................................................................. 52 Assessment for Specific Risk: Working in High-Crime Areas (CA) ...........................................................................................................................................56 Assessment for Specific Risk: Securing/Protecting Valuable Goods (SV) .................................................................................................................................................. 61 Assessment for Specific Risk: Transporting People and/or Goods (TG) ....................................................................................................................................................65 Example Workplace Violence Policy .........................................................................................................................70 WSPS.CA

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