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300-BXB-01-IGDO © 2025, Workplace Safety & Prevention Services (WSPS)
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Administration
Consider administering the questionnaire annually as a way of monitoring changing patterns.
Evaluate the pros and cons of sharing a summary of the questionnaire results with all staff – you
will need to find a balance between protecting confidentiality of the responses with the benefit of
demonstrating your commitment to be open and transparent.
Access
Some issues that may prevent people from responding, which in turn may impact your results are:
Language preferences
Literacy levels
Access to technology
Comfort level with technology
Length of the survey
Timing for completing questionnaire
Communications
How you distribute and explain the questionnaire are key to getting a good response rate. Plan
the following:
When staff will be notified
What the message will be (why a questionnaire, what will be done with the results and when it
must be completed)
Who will send the message
Whether and how often reminders will be sent out.
You will also need to consider:
Who your audience is
Methods that will reach your audience most effectively (e.g. e-mails, town meetings, posters,
newsletters, toolbox talks, etc.).
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