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300-BXB-01-IGDO © 2025, Workplace Safety & Prevention Services (WSPS)
1 877 494 WSPS (9777) | 905 614 1400 | www.wsps.ca
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Developing Workplace Violence and Harassment Policies and Programs: A Toolbox
Measures and Yes No N/A Examples of Controls Existing Controls Recommended Controls
Procedures
(identify person(s) responsible
and expected completion
dates, if possible)
CA12. Do you have
procedures for
workers to follow
when dealing with
aggressive or violent
clients or members of
the public?
CA13. Have you
developed a working
relationship with
community crime-
prevention groups?
CA14. Do you provide
safe transportation
home very early or
late at night?
CA15. Are there other
measures and
procedures that
would protect workers
from the risks of
working in high-crime
areas?
CA16. Are workers
trained in safety
routines for parking,
and for leaving and
returning to their
vehicles?
Develop and implement
procedures, which could
include:
• recommended actions and
responses
• when to call for help or go to a
safe area
Consider participating in
community efforts to reduce
crime (attend meetings,
participate in awareness
campaigns, volunteer for
community activities or fund
raisers, etc.).
Develop and implement
procedures for providing safe
travel home when workers are
working very early in the
morning or late at night (taxi
service to workerʼs door, etc.).
Measures and procedures will
depend on the specific
workplace.
Training could include:
• being observant – look and
listen
• not slinging purses or bags
over the shoulder or around
the neck
• carrying keys in hand
• walking around the vehicle
and checking the back seat
before unlocking the vehicle
• locking doors and keeping
windows up
• how to carry and store
valuables
• the dangers of reading or
writing in parked vehicles
• maintaining a full gas tank or
filling up at well-lit and busy
gas stations
• how to choose a safe parking
spot
• looking for adequate light
from street lamps
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