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300-BXB-01-IGDO © 2025, Workplace Safety & Prevention Services (WSPS)
1 877 494 WSPS (9777) | 905 614 1400 | www.wsps.ca
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Developing Workplace Violence and Harassment Policies and Programs: A Toolbox
Physical Yes No N/A Examples of Controls Existing Controls Recommended Controls
Environment
(identify person(s) responsible
and expected completion
dates, if possible)
CA8. Have you
surveyed the interior
of the building for
possible hiding
places?
CA9. Are there any
other risks associated
with the physical
environment and a
high-crime area?
Consider the following
measures:
• Avoiding having only one
worker on shift, if possible, or
having a buddy system during
opening and closing hours
• Shortening the business
hours in remote or isolated
areas, if possible
• Joining your building or
neighbouring businesses to
coordinate security
• Positioning cameras in
high-risk locations and
continuously monitoring them
Consider the following
measures:
• Locking storage rooms,
washrooms, etc. to limit
client/visitor access
• Continuously monitoring
potential hiding places
(stairwells, etc.)
See the General Physical
Environment Assessment for
some other aspects of the
physical environment that
should be assessed.
Measures and Yes No N/A Examples of Controls Existing Controls Recommended Controls
Procedures
(identify person(s) responsible
and expected completion
dates, if possible)
CA10. Do you have
procedures to identify,
evaluate, and inform
workers about
specific high-risk
clients, situations, or
locations?
CA11. Do you have
procedures for
workers to follow
when dealing with
strangers or
intruders?
Develop and implement
procedures to identify, evaluate,
and inform workers about risks
of violence related to specific
situations or clients.
Develop and implement
procedures, which could
include:
• how to question strangers
or intruders about the
appropriateness of their
presence in a non-
confrontational manner
• recommended actions and
responses
• when to call for help or go
to a safe area
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