Guides & Toolkits

An evidence-informed guide to supporting people with depression in the workplace

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1 0 INSTITUTE FOR WORK & HEALTH Genuine and caring communication leads to workers feeling listened to, heard and supported by the workplace. This type of communication includes active and reflective listening, as well as expressing empathy and support, and it happens throughout a worker's time at the workplace. • You don't need to disclose specifics in order for your manager to engage in genuine and caring communication with you. For example, you might request a meeting with your manager to discuss how the workplace can best support you in fulfilling your job duties while you attend to your health needs, and use the meeting to plan for flexible scheduling around medical appointments. • Implementation tip: If you're concerned about privacy, focusing on what you need to stay at work and do your job is a good way to frame conversations. • Establish relationships in which genuine and caring communication is the norm. This type of communication can make a positive difference for workers experiencing depression. • If you have concerns about your ability to communicate effectively, ask your HR department about the resources and training that may be available to help you feel more comfortable in having difficult conversations. Genuine and caring communication

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