Safety Connection | Behind the Frontlines Safeguarding Mental Health in Social Services

Social service professionals faced heightened risks to their mental well-being due to the demanding nature of their roles and the complex challenges encountered by those they supported. Their work often involved engaging with individuals in crisis, experiencing mental health struggles, or dealing with substance use issues.

Key Highlights:

• Increased exposure to vicarious trauma, compassion fatigue among social service professionals
• External risks like client violence or harassment impacting worker well-being
• Internal pressures such as high caseloads and staffing shortages driving burnout
• Rising turnover and job dissatisfaction linked to workplace mental health challenges

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