WSPS is pleased to announce that we are ready to offer many training courses virtually. The virtual public training schedule will be updated shortly. Please check out Training Course Schedulefor regular updates.
If you'd like a more personalised experience, this course can be delivered privately for employees in your workplace, either in-person or virtually. Call the WSPS Customer Care team at 905-614-1400 or 1-877-494-WSPS (9777) or firstname.lastname@example.org discuss private training options, including pricing and minimum group size requirements.
WSPS is a Chief Prevention Office (CPO) approved training provider. In our effort to ensure every worker is healthy and safe, every day, WSPS now offers virtual training via Adobe Connect.
WSPS Virtual Solutions allow participants to learn from anywhere and offer an interactive learning experience that shares many of the benefits of in-person training.
What is Virtual Classroom Training?
Virtual Classroom Training is an interactive learning experience that provides the same benefits of in-person classroom training, but participants can join from anywhere that is convenient for them. Instruction is delivered in real time by a live facilitator over an internet based platform. Participants engage with the facilitator and one another through audio and, where appropriate, via a web camera.
WSPS offers two different ways to experience virtual classroom training:
- Virtual Classroom Training - Public. This is a session with participants from different organizations. All enrolled participants experience training via the same virtual classroom at the same time.
- Virtual Classroom Training - Private. This is a session with multiple participants from a single organization. All enrolled participants experience training via the same virtual classroom at the same time.
Why choose Virtual Classroom Training?
Virtual Classroom Training offers more convenience for our valued customers. These interactive learning experiences provide the same benefits of in-person training, but with the ability to learn from anywhere and the added bonus of no mileage, and travel time (employees can go right back to work afterwards), while maintaining physical distancing during COVID-19.
Can my employees actually learn in a Virtual Classroom Training environment?
Classroom engagement can still be fostered in a virtual classroom environment, as participants will all be in session at the same time, engaging online discussions via a chat forum, and interactive polls. This virtual environment allows participants to connect and learn from each other, all the while being guided by the instructor who will be using a webcam throughout the training.
As an employer, how can I ensure my employee(s) is attending and learning?
All Virtual Classroom Training has an instructor present who will take attendance. If someone who is registered does not attend, we will let you know of their absence.
Throughout our Virtual Classroom Training we provide knowledge checks, such as quizzes and activities that all participants must complete.
Will participants need to download Adobe Connect?
As a participant in a virtual training session organized by WSPS, you are required to download and test the Adobe Connect meeting room application prior to your scheduled training. The installation link for the Adobe Connect application is pointed to a trusted safe source, Adobe, the software provider and not a third-party. Installation of the app does not require administrative privileges; however, we realize that there may be instances where network environments will not allow applications to be installed by all users.
Note: Upon registration you will receive email confirmation containing classroom access and application installation details.
What to expect?
After purchasing your training, an email will be sent to the participant(s) 48-hours prior to the course start date with the Adobe Connect link that will provide them access to our virtual classroom. Participants are asked to log in with their first and last name. In the event that they have not provided their full name at log in, the instructor will verify full name during attendance.
Can I attend on my phone or tablet?
Yes; however for the best experience it is recommended that you use a desktop or laptop for training. To attend a webinar on your phone or tablet, use the Adobe Connect app or enter via your browser. For additional support, please refer to Adobe Connect Mobile help site.
Will I be required to call or dial-in?
Yes, participants will be required to dial into the phone number provided or have Adobe Connect dial-out to them once they have logged into the virtual classroom. Complete instructions will be provided in the 48-hour confirmation email.
What are the technical requirements?
- A computer with high speed internet connection.
- A telephone to access the audio portion of this broadcast.
- A webcam which will be used to verify learner identity for those attending JHSC Certification Training
- Supported browsers - Chrome, Safari, Firefox, or Edge.
- Adobe Connect Meeting Application
- For JHSC Certification Part One and Transportation of Dangerous Goods Courses each learner is required to have access to an individual device in order to complete your knowledge test, and it is highly recommended for all other courses.
I am having trouble accessing the course
Check the following to help resolve meeting access issues:
- Are you connected to the Internet?
- Have you disabled the pop-up blocker software?
- Have you cleared browser cache?
- Can you try connecting from another computer?
- Are you accessing the correct URL?
If you continue to have issues, use the Adobe Connect Diagnostic Tool. This diagnostic test ensures that your computer and network connections are verified to provide you with the best possible Adobe Connect meeting experience. The diagnostic test checks the following:
- Clear connection to Adobe Connect
- Bandwidth availability
If all the tests are successful, you are ready to log in to your meeting. If you continue to experience problems, refer to troubleshooting tips.
Adobe Connect troubleshooting and Support site
Refer to the Visual Quick Start Guide for Participants. It will provide you with the basics for participating in Virtual Classroom Training. For additional support, please refer to Adobe Connect Learn & Support site.
Do I need a webcam to participate?
For the majority of Virtual Training sessions, participants do not require a webcam; however, since our courses encourage student participation, you may be asked to turn on your webcam. You will be able to see our instructor through their webcam.
For JHSC Certification Training you will be required to present valid government issued Photo ID to your Course Instructor. Your Course Instructor will be required to verify your identity and will do so by webcam.
Can I share the same login with a colleague?
No. In order to obtain a training certificate, you need to have completed the course as an individual. You can enroll multiple participants in the same course, but they will need to attend separately.
How many people can attend the same course?
Depending on the course, the maximum number of participants we allow is between 12 and 25.
When can I enter the classroom of the course I'm attending?
You can enter the Adobe Connect virtual classroom once the instructor has opened the classroom. If you arrive early, you can remain on the welcome page.
Which solutions are being offered by WSPS in virtual format?
WSPS is currently offers a variety of consulting solutions and in-class trainings in virtual format. For a complete listing of our virtual solutions, please see below: