Virtual Classroom Training FAQ

Special Announcement:

WSPS is pleased to announce that we are ready to offer many training courses virtually. The virtual public training schedule will be updated shortly. Please check out Training Course Schedulefor regular updates.

If you'd like a more personalised experience, this course can be delivered privately for employees in your workplace, either in-person or virtually. Call the WSPS Customer Care team at 905-614-1400 or 1-877-494-WSPS (9777) or customercare@wsps.cato discuss private training options, including pricing and minimum group size requirements.

Virtual SolutionsWSPS is a Chief Prevention Office (CPO) approved training provider. In our effort to ensure every worker is healthy and safe, every day, WSPS now offers virtual training via Adobe Connect.

WSPS Virtual Solutions allow participants to learn from anywhere and offer an interactive learning experience that shares many of the benefits of in-person training.

What is Virtual Classroom Training?

Virtual Classroom Training is an interactive learning experience that provides the same benefits of in-person classroom training, but participants can join from anywhere that is convenient for them. Instruction is delivered in real time by a live facilitator over an internet based platform. Participants engage with the facilitator and one another through audio and, where appropriate, via a web camera.

WSPS offers two different ways to experience virtual classroom training:

  • Virtual Classroom Training - Public. This is a session with participants from different organizations. All enrolled participants experience training via the same virtual classroom at the same time.
  • Virtual Classroom Training - Private. This is a session with multiple participants from a single organization. All enrolled participants experience training via the same virtual classroom at the same time.

Why choose Virtual Classroom Training?

Virtual Classroom Training offers more convenience for our valued customers. These interactive learning experiences provide the same benefits of in-person training, but with the ability to learn from anywhere and the added bonus of no mileage, and travel time (employees can go right back to work afterwards), while maintaining physical distancing during COVID-19.

Can my employees actually learn in a Virtual Classroom Training environment?

Classroom engagement can still be fostered in a virtual classroom environment, as participants will all be in session at the same time, engaging online discussions via a chat forum, and interactive polls. This virtual environment allows participants to connect and learn from each other, all the while being guided by the instructor who will be using a webcam throughout the training.

As an employer, how can I ensure my employee(s) is attending and learning?

All Virtual Classroom Training has an instructor present who will take attendance. If someone who is registered does not attend, we will let you know of their absence.

Throughout our Virtual Classroom Training we provide knowledge checks, such as quizzes and activities that all participants must complete.

Will participants need to download Adobe Connect?

As a participant in a virtual training session organized by WSPS, you are required to download and test the Adobe Connect meeting room application prior to your scheduled training. The installation link for the Adobe Connect application is pointed to a trusted safe source, Adobe, the software provider and not a third-party. Installation of the app does not require administrative privileges; however, we realize that there may be instances where network environments will not allow applications to be installed by all users.

Note: Upon registration you will receive email confirmation containing classroom access and application installation details.

What to expect?

After purchasing your training, an email will be sent to the participant(s) 48-hours prior to the course start date with the Adobe Connect link that will provide them access to our virtual classroom. Participants are asked to log in with their first and last name. In the event that they have not provided their full name at log in, the instructor will verify full name during attendance.

Can I attend on my phone or tablet?

Yes; however for the best experience it is recommended that you use a desktop or laptop for training. To attend a webinar on your phone or tablet, use the Adobe Connect app or enter via your browser. For additional support, please refer to Adobe Connect Mobile help site.

Will I be required to call or dial-in?

Yes, participants will be required to dial into the phone number provided or have Adobe Connect dial-out to them once they have logged into the virtual classroom. Complete instructions will be provided in the 48-hour confirmation email.

What are the technical requirements?

Minimum Requirements:

  • A computer with high speed internet connection.
  • A telephone to access the audio portion of this broadcast.
  • A webcam which will be used to verify learner identity for those attending JHSC Certification Training
  • Supported browsers - Chrome, Safari, Firefox, or Edge.
  • Adobe Connect Meeting Application
  • For JHSC Certification Part One and Transportation of Dangerous Goods Courses each learner is required to have access to an individual device in order to complete your knowledge test, and it is highly recommended for all other courses.

I am having trouble accessing the course

Check the following to help resolve meeting access issues:

  • Are you connected to the Internet?
  • Have you disabled the pop-up blocker software?
  • Have you cleared browser cache?
  • Can you try connecting from another computer?
  • Are you accessing the correct URL?

If you continue to have issues, use the Adobe Connect Diagnostic Tool. This diagnostic test ensures that your computer and network connections are verified to provide you with the best possible Adobe Connect meeting experience. The diagnostic test checks the following:

  • Clear connection to Adobe Connect
  • Bandwidth availability

If all the tests are successful, you are ready to log in to your meeting. If you continue to experience problems, refer to troubleshooting tips.

Adobe Connect troubleshooting and Support site

Refer to the Visual Quick Start Guide for Participants. It will provide you with the basics for participating in Virtual Classroom Training. For additional support, please refer to Adobe Connect Learn & Support site.

Do I need a webcam to participate?

For the majority of Virtual Training sessions, participants do not require a webcam; however, since our courses encourage student participation, you may be asked to turn on your webcam. You will be able to see our instructor through their webcam.

For JHSC Certification Training you will be required to present valid government issued Photo ID to your Course Instructor. Your Course Instructor will be required to verify your identity and will do so by webcam.

Can I share the same login with a colleague?

No. In order to obtain a training certificate, you need to have completed the course as an individual. You can enroll multiple participants in the same course, but they will need to attend separately.

How many people can attend the same course?

Depending on the course, the maximum number of participants we allow is between 12 and 25.

When can I enter the classroom of the course I'm attending?

You can enter the Adobe Connect virtual classroom once the instructor has opened the classroom. If you arrive early, you can remain on the welcome page.

Which solutions are being offered by WSPS in virtual format?

WSPS is currently offers a variety of consulting solutions and in-class trainings in virtual format. For a complete listing of our virtual solutions, please see below:

Training

Certification Part One (3 days)

Certification Part One (3 days)

Book our CPO approved Certification Part One training for Joint Health & Safety Committee (JHSC) members. This Certification course is open to all individuals and groups, regardless of sector.
NOW available in virtual classroom training!

45 scheduled date(s)
  • Classroom
  • On-site
$495.00

Certification Part Two - Offices (2 days)

Certification Part Two - Offices (2 days)

CPO Approved! Certification training for Joint Health & Safety Committee (JHSC) members in office environments.
NOW available in virtual classroom training!

4 scheduled date(s)
  • Classroom
  • On-site
$405.00

Certification Part Two - Service Sector (2 days)

Certification Part Two - Service Sector (2 days)

CPO Approved! Certification training for Joint Health & Safety Committee (JHSC) members in the Service Sector.
NOW available in virtual classroom training!

10 scheduled date(s)
  • Classroom
  • On-site
$405.00

Certification Refresher - All Sectors (1 day)

Certification Refresher - All Sectors (1 day)

CPO Approved! Certification Refresher Training for Joint Health and Safety Committee (JHSC) Members - All sectors.
NOW available in virtual classroom training!

24 scheduled date(s)
  • Classroom
  • On-site
$249.00

F01 - CLC Part II: For Health & Safety Committees and Representatives (Federal) - English (1/2 day)

F01 - CLC Part II: For Health & Safety Committees and Representatives (Federal) - English (1/2 day)

This course assists federally-regulated establishments in understanding the health and safety committee requirements of the Canada Labour Code Part II and enables committee members to function more effectively. Now Available through Virtual Classroom Training.  Disponible en français.

  • Classroom
  • On-site
$209.00

F02 - CCT II: Comités et représentants en matière de santé et de sécurité au travail (1/2 journée)

F02 - CCT II: Comités et représentants en matière de santé et de sécurité au travail (1/2 journée)

Ce cours aide le personnel des établissements sous réglementation fédérale à comprendre les exigences relatives à la santé et la sécurité au travail de la Partie II du Code canadien du travail et permet aux membres du comité SST d’accomplir plus efficacement leurs tâches. Available in English.

  • Classroom
  • On-site
$209.00

F03 - CLC Part II: For Managers (Federal) - English (1/2 day)

F03 - CLC Part II: For Managers (Federal) - English (1/2 day)

Provide managers and supervisors with the knowledge of their health and safety responsibilities as outlined in the Canada Labour Code Part II. Disponible en français.
NOW available through virtual classroom training!

  • Classroom
  • On-site
$209.00

F04 - CCT II: Santé et sécurité pour les gestionnaires (législation fédérale) Français (1/2 journée)

F04 - CCT II: Santé et sécurité pour les gestionnaires (législation fédérale) Français (1/2 journée)

Ce cours permet aux gestionnaires et aux superviseurs de se familiariser avec les responsabilités en matière de santé et de sécurité au travail qui leur incombent conformément à la Partie II du Code canadien du travail. Available in English.

  • Classroom
  • On-site
$209.00

F05 - Conducting Office Ergonomic Assessments (Federal) - English

F05 - Conducting Office Ergonomic Assessments (Federal) - English

NEW! This course provides federally regulated workplaces with proven methodology to identify the root causes of office musculoskeletal disorders (MSD) and conduct workstation assessments. Disponible en français.

  • Classroom
  • On-site
$209.00

F06 - Comment effectuer des évaluations ergonomiques de bureau (législation fédérale) - Français

F06 - Comment effectuer des évaluations ergonomiques de bureau (législation fédérale) - Français

NOUVEAU! Ce cours fournit au personnel des entreprises sous réglementation fédérale une méthodologie éprouvée pour déterminer les causes fondamentales des troubles musculosquelettiques et effectuer des évaluations de postes de travail. Available in English.

  • Classroom
  • On-site
$209.00

F07 - Federal Policy, Work Place Committees and Representatives - English (2 Days)

F07 - Federal Policy, Work Place Committees and Representatives - English (2 Days)

Cost-effective 2-day training session for federal work place health and safety committees. Disponible en français.

  • Classroom
$519.00

F08 - Les comités d’orientation, les comités locaux et les représentants en matière de santé et de s

F08 - Les comités d’orientation, les comités locaux et les représentants en matière de santé et de s

Séance de formation économique de 2 jours pour les membres des comités de santé et de sécurité dans les milieux de travail assujettis à la réglementation fédérale. Available in English.

  • Classroom
$519.00

F09 - Hazardous Occurrence Investigations (Federal) - English (1/2 Day)

F09 - Hazardous Occurrence Investigations (Federal) - English (1/2 Day)

NEW! This half-day course equips federally regulated workplaces with the essential knowledge, skills and tools to conduct hazardous occurrence investigations and prevent costly recurrences. Disponible en français.

  • Classroom
  • On-site
$209.00

F10 - Enquête sur les situations comportant des risques (législation fédérale) - Fr. (1/2 journée)

F10 - Enquête sur les situations comportant des risques (législation fédérale) - Fr. (1/2 journée)

NOUVEAU! Ce cours d’une demi-journée fournit au personnel des entreprises sous réglementation fédérale les connaissances, compétences et outils nécessaires pour mener des enquêtes sur les situations présentant des dangers et prévenir la répétition d’incidents coûteux. Available in English.

  • Classroom
  • On-site
$209.00

F11 - Inspecting Your Workplace (Federal) - English (1/2 day)

F11 - Inspecting Your Workplace (Federal) - English (1/2 day)

This solution is designed to provide federally regulated workplaces with the knowledge, skills and tools to complete effective inspections. Disponible en français.

  • Classroom
  • On-site
$209.00

F12 - Inspection de votre lieu de travail (législation fédérale) - Français (1/2 journée)

F12 - Inspection de votre lieu de travail (législation fédérale) - Français (1/2 journée)

Cette solution de formation est conçue pour fournir au personnel des entreprises sous réglementation fédérale les connaissances, compétences et outils nécessaires pour réaliser des inspections efficaces des lieux de travail. Available in English.

  • Classroom
  • On-site
$209.00

F13 - Managing Hazards (Federal) - English (1/2 day)

F13 - Managing Hazards (Federal) - English (1/2 day)

NEW! This course equips participants in federally regulated workplaces with a sound and easy‐to‐follow process and tool for proactively identifying and addressing hazards before they lead to costly incidents. Now Available through Virtual Classroom Training. Disponible en français.

  • Classroom
  • On-site
$209.00

F14 - Gestion des risques (législation fédérale) - Français (1/2 journée)

F14 - Gestion des risques (législation fédérale) - Français (1/2 journée)

NOUVEAU! Ce cours présente aux participants travaillant dans des entreprises sous réglementation fédérale une procédure et des outils robustes et faciles à appliquer pour repérer et corriger les dangers dans le milieu de travail avant qu’ils ne provoquent de coûteux incidents. Available in English.

  • On-site
$209.00

Impairment in the Workplace: What Managers Need to Know (1/2 day)

Impairment in the Workplace: What Managers Need to Know (1/2 day)

Impairment in the Workplace: What Managers need to Know is a ½ day training session which focuses on providing information and recommendations to managers on how to address the potential of impairment in the workplace as part of a hazard assessment as it relates to workplace health and safety.  This session is open to all sectors and organizations including employers, managers and supervisors.
NOW available through virtual classroom training!

  • Classroom
  • On-site
$149.00

Inspecting and Maintaining Steel Storage Racks (1 day)

Inspecting and Maintaining Steel Storage Racks (1 day)

REVISED! Reduce the risk of racking collapse. Learn how to properly inspect and maintain steel storage racks using the new CSA A344-17 User Guide for Steel Storage Racks.
NOW available through virtual classroom training!
 

1 scheduled date(s)
  • Classroom
  • On-site
$539.00

La Sante Mentale Au Travail Ce que les Comites de Sante et de Securite Devraient Savoir

La Sante Mentale Au Travail Ce que les Comites de Sante et de Securite Devraient Savoir

Cette formation d'une journée a été créée, en collaboration avec le professeur Martin Shain, dans le but de vous habiliter à jouer votre rôle de membre du comité de santé et de sécurité (CSS) en vous fournissant des outils, des connaissances et des moyens concrets pour défendre la santé mentale dans votre milieu de travail. Available in English.
À PRÉSENT disponible dans la formation en classe virtuelle!

$249.00

Lockout /Tagout Safety Essentials (1/2 day)

Lockout /Tagout Safety Essentials (1/2 day)

This is a half-day (3.5 hours) instructor-led theory based course which provides an overview of basic lockout/tagout concepts.
NOW available through virtual classroom training!

1 scheduled date(s)
  • Classroom
  • On-site
$149.00

Managing Pre-Start Reviews (1/2 day)

Managing Pre-Start Reviews (1/2 day)

REVISED! Learn about the legal requirements for PSRs and how to assess whether the requirements apply and if a PSR is required.

1 scheduled date(s)
  • Classroom
  • On-site
$199.00

Safeguarding of Machinery: Understanding & Applying CSA Z432 (1 day)

Safeguarding of Machinery: Understanding & Applying CSA Z432 (1 day)

Learn how to protect workers from machine hazards-still a leading cause of workplace injuries and fatalities-using the CSA standard for safeguarding machines.
NOW available in virtual classroom training!

2 scheduled date(s)
  • Classroom
  • On-site
$599.00

Supervisor Responsibilities and Due Diligence (1/2 day)

Supervisor Responsibilities and Due Diligence (1/2 day)

UPDATED & IMPROVED! Understand your legal duties to protect the health and safety of workers, your role as a leader and what it means to be duly diligent.
NOW available through virtual classroom training!

3 scheduled date(s)
  • Classroom
  • On-site
$149.00

Transportation of Dangerous Goods (1/2 day)

Transportation of Dangerous Goods (1/2 day)

This Infrastructure Health and Safety Association course meets Transport Canada's educational requirements under the TDG Act and Regulations, for all persons who handle, offer for transport, or transport dangerous goods by road.
NOW available in virtual classroom training!

1 scheduled date(s)
  • Classroom
  • On-site
$139.50

Virtual Office Ergonomics Awareness

Virtual Office Ergonomics Awareness

Offering content that has been modified to suite the various situations employees may find themselves in while temporarily displaced.
NOW available through virtual classroom training!

$10.00

Workplace Mental Health: What Health and Safety Committees Should Know

Workplace Mental Health: What Health and Safety Committees Should Know

UPDATED Workplace Mental Health: What Health and Safety Committees Should Know is a one-day instructor-led training solution that is designed to help health and safety committee members evolve traditional ways of thinking of Occupational Health and Safety to include a more holistic approach that is inclusive of overall health and safety: physical, mental and social.
Now Available through Virtual Classroom Training

  • Classroom
  • On-site
$249.00