Violence & Harassment

Violence and HarassmentWhat is workplace violence and harassment?

Workplace violence is defined as

  • the exercise of physical force by a person against a worker, in a workplace, that causes or could cause physical injury to the worker,
  • an attempt to exercise physical force against a worker, in a workplace, that could cause physical injury to the worker, or
  • a statement or behaviour that it is reasonable for a worker to interpret as a threat to exercise physical force against the worker, in a workplace, that could cause physical injury to the worker

Workplace harassment is defined in the Occupational Health and Safety Act as "engaging in a course of vexatious comment or conduct against a worker, in a workplace, that is known or ought reasonably to be known to be unwelcome."

What the law says

The OHSA protects workers by setting specific duties and requirements for provincially regulated employers (Section 32.0.1 to 32.0.7). For example, such employers must assess the risks of workplace violence in their particular workplaces and develop ways to control the risks. They must also have a policy to prevent workplace violence and harassment and programs that implement the policy. The OHSA describes these and other requirements in detail.

How workplace violence or harassment can affect your business

The threat of workplace violence or harassment poisons the work environment. It sabotages productivity and undermines a company's culture. It hurts a business financially because of the costs of violence-related injuries, government fines, disrupted work and decreased productivity. It affects the employer's relationship with its employees and it can damage the company’s reputation with clients as well as its employee retention and recruitment efforts.

What can you do?

  • Prepare policies on preventing workplace violence and harassment.
  • Develop and maintain programs to implement the policies
  • Assess the risks of workplace violence based on the nature of the workplace and type of work.
  • Develop measures and procedures to control the risks
  • If you're aware of the potential for domestic violence, take reasonable precautions to protect workers who are at risk of physical injury
  • Alert certain workers to the risk of workplace violence from persons with a history of violent behaviour

Downloads

Employee Violence Risk Assessment Questionnaire

Employee Violence Risk Assessment Questionnaire

A questionnaire employers can provide to workers to help assess violence risk. Employers are encouraged to use, reproduce, or customize this document / template to meet their health and safety requirements.
140 KB PDF
Safety Check: Robbery Prevention Safety

Safety Check: Robbery Prevention Safety

Robbery prevention safety tips for workers.
457 KB PDF
Workplace Hazards Inspection Form (Workplace Violence)

Workplace Hazards Inspection Form (Workplace Violence)

This form will help you identify potential hazards in your workplace as they relate to the security of your employees and visitors.
356 KB pdf

Consulting Services

Consulting Services Awareness Sessions

Consulting Services Awareness Sessions

Awareness sessions are presentations of up to 2 hours in length delivered at your workplace by WSPS consultants. They are designed to help meet your legal duty to provide information about workplace hazards to employees.


General Consulting Services

General Consulting Services

Integrating health and safety into your workplace is good business.  WSPS’ consultants employ a results-based approach to health, safety and environment, focused on building self-reliance,  and enabling your organization to implement, manage and continually improve your health and safety programs.

Training

La santé mentale au travail: Comment les gestionnaires doivent y réagir (1/2 journée)

La santé mentale au travail: Comment les gestionnaires doivent y réagir (1/2 journée)

NOUVEAU! Ce cours d'une demi-journée a été conçu pour fournir aux gestionnaires une meilleure connaissance de la santé mentale grâce à les outils pratiques et les ressources nécessaires pour réagir et gérer les problèmes de santé mentale en milieu de travail. Available in English.

  • Classroom
  • On-site
$179.00

E-Courses

(ON) Developing Your Workplace Violence and Harassment Program in Ontario (2 hours)

(ON) Developing Your Workplace Violence and Harassment Program in Ontario (2 hours)

Learn how to comply with the requirements of OHSA regarding workplace violence & harassment.
View Details 
$109.00

Domestic Violence in the Workplace (English) (1 hour)

Domestic Violence in the Workplace (English) (1 hour)

NEW! Learn why domestic violence is a workplace issue, and what employers and employees can do about it.

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$49.00

La violence dans les milieux de travail de compétence fédérale : reconnaître les risques et prendre

La violence dans les milieux de travail de compétence fédérale : reconnaître les risques et prendre

Ce cours peut aider les superviseurs de première ligne, les employés et toute autre personne s'intéressant à la sécurité au travail à mieux comprendre en quoi consiste la violence en milieu de travail, quelles en sont les conséquences et quelles mesures de prévention peuvent être prises à ce sujet.

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$49.00

La violence en milieu de travail - Établir un programme de prévention (français) (1,5 heure)

La violence en milieu de travail - Établir un programme de prévention (français) (1,5 heure)

Ce cours présente aux gestionnaires, aux superviseurs et aux employés les éléments clés d’un programme efficace de prévention de la violence au travail.

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$64.00

La violence familiale en milieu de travail (français) (1 heure)

La violence familiale en milieu de travail (français) (1 heure)

Nouveau! Apprenez pourquoi la violence familiale est un enjeu pour le milieu de travail et ce que les employeurs et les employés peuvent y faire.

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$49.00

Respect in the Workplace (90 minutes)

Respect in the Workplace (90 minutes)

Respect in the Workplace was developed to provide organizations, of all sizes, in any industry, with a standard tool for all employees to combat bullying, abuse, harassment, discrimination, and incivility.
NOTE: Licenses cannot be purchased on an individual basis. Organizational pricing only available on request, with a discount available to WSPS members.

View Details 
$36.00

Violence in the Workplace: Awareness

Violence in the Workplace: Awareness

Workplace violence is a serious issue that affects all business sectors and occupations and the safety and security of every employee and employer. This course is offered FREE of charge by CCOHS to promote the awareness of this very important issue, and as a precursor to the other Workplace Violence e-courses: Recognize the Risk and Take Action, and Establish a Prevention Program.
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$0.00

Violence in the Workplace: Establish a Prevention Program (English) (1.5 hours)

Violence in the Workplace: Establish a Prevention Program (English) (1.5 hours)

This course introduces managers, supervisors and employees to the key components of an effective workplace violence prevention program.
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$64.00

Violence in the Workplace: Recognize the Risk and Take Action (English) (1 hour)

Violence in the Workplace: Recognize the Risk and Take Action (English) (1 hour)

This course helps frontline supervisors, workers and anyone else with an interest in workplace safety develop a clear understanding of what workplace violence is, the consequences of workplace violence and preventive measures that can be taken.
View Details 
$49.00

Workplace Violence in the Canadian Federal Jurisdiction: Establish a Prevention Program (English) (1 hour)

Workplace Violence in the Canadian Federal Jurisdiction: Establish a Prevention Program (English) (1 hour)

Learn to develop an effective workplace violence prevention program in compliance with the Canada Labour Code, Part II requirements.

View Details 
$64.00

Workplace Violence in the Canadian Federal Jurisdiction: Recognize the Risk and Take Action (English) (1 hour)

Workplace Violence in the Canadian Federal Jurisdiction: Recognize the Risk and Take Action (English) (1 hour)

Understand workplace violence and the requirements for its prevention under the Canada Labour Code, Part II.

View Details 
$49.00

Webinars

Are You Ready for the MOL Manufacturing Blitz?

Are You Ready for the MOL Manufacturing Blitz?

This webinar will be of interest to all firms in the industrial sector, that have key hazards associated with manufacturing processes, including guarding and lockout, workplace violence, MSDs, occupational disease (noise and chemical exposure), as well as those that are looking to strengthen their internal responsibility system.
$0.00

Articles

8 steps to help you implement new workplace harassment requirements

8 steps to help you implement new workplace harassment requirements

Workplace harassment can have debilitating consequences for victims, their co-workers, and the business. "If there's even an inkling of this behaviour in the workplace, the situation needs to be addressed immediately," says WSPS consultant Charmaine Mitchell. "If workers don't feel safe, it can have widespread repercussions on employee well-being and organizational productivity."

Sep 08, 2016
Precedent-setting fine emphasizes need for sexual harassment policies

Precedent-setting fine emphasizes need for sexual harassment policies

A $200,000 fine for an employer who sexually harassed workers holds important lessons about organizational culture, vulnerable workers, and sexual harassment programs. WSPS consultant Margaret Cernigoj offers timely advice in the wake of this case and in light of Ontario's action plan to curb sexual harassment.

Jul 14, 2015
How to protect your people, your business, and your brand from unhealthy behaviour

How to protect your people, your business, and your brand from unhealthy behaviour

Media reports of disturbing behaviour on Parliament Hill and at CBC have created an impression of systemic problems at these two organizations: individuals who abuse their position, people who are reluctant to voice complaints for fear of reprisal, lack of management support, and an absence of policies and procedures.
Feb 09, 2015